About Us
Andoov Advertising LLC (‘Andoov’, ‘we’, ‘us’, ‘our’) is a registered advertising and printing services company based in Dubai, United Arab Emirates. We operate the website andoov.com and provide printing, digital marketing, and advertising services to businesses and individuals across the UAE. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.
Information We Collect
We may collect the following types of information when you use our website or contact us for services:
• Contact information: name, email address, phone number, company name
• Enquiry details: printing specifications, artwork files, project requirements
• Technical data: IP address, browser type, device type, pages visited, time spent on site (via cookies and analytics tools)
• Payment information: invoicing details (we do not store credit card details; payments are processed via secure third-party gateways) • Communication records: WhatsApp messages, emails, or form submissions you send us
How We Use Your Information
We use the information we collect for the following purposes:
• To respond to your enquiries and provide quotations for printing services
• To process and fulfil your printing orders
• To send order confirmations, invoices, and delivery updates
• To improve our website and services based on usage patterns
• To send marketing communications about our services (you may opt out at any time)
• To comply with legal obligations under UAE law
How We Share Your Information
We respect your privacy. We will never sell your personal information to third parties. We may share your information only in the following limited circumstances:
• Service providers: Trusted third parties who help us operate our website, process payments, or deliver orders (e.g. courier companies, payment gateways). These parties are bound by confidentiality obligations.
• Legal requirements: If required by UAE law, court order, or government authority.
• Business transfers: In the event of a merger or acquisition, your information may be transferred to the acquiring entity.
Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us understand how visitors use our site and remember your preferences. You can control cookie settings through your browser settings. Disabling cookies may affect the functionality of certain parts of our website.
Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is secured with SSL encryption (HTTPS). However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you wish to have your data deleted, please contact us at info@andoov.com.
Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@andoov.com or call +971 54 356 1992.
Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has submitted information to us, please contact us and we will promptly delete it.
Third-Party Links
Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us About This Policy
If you have any questions about this Privacy Policy, please contact:
Al Quasais, Dubai, United Arab Emirates Email: info@andoov.com | Phone: +971 54 356 1992 | Website: andoov.com